Shipping Policy
Welcome to vempora.top!
This Shipping Policy outlines the terms and conditions concerning the shipment of products purchased from our website, vempora.top, owned and operated by Marius Stankevicius. We aim to get your orders to you as quickly and efficiently as possible.
Effective Date: October 26, 2023
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times may be extended during holidays, new product launches, or other high-volume periods. We appreciate your patience during these times.
Shipping Methods & Delivery Estimates
We offer various shipping options to meet your needs. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are estimates and depend on the shipping method chosen and the destination.
- Standard Shipping: Typically delivers within 5-7 business days after processing.
- Expedited Shipping: Typically delivers within 2-3 business days after processing (available for select items and destinations).
Please be aware that unforeseen delays can occur (e.g., weather, carrier delays) which are beyond our control.
Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.
- Domestic Shipping (US):
- Standard Shipping: $5.99 flat rate.
- Expedited Shipping: $12.99 flat rate.
- FREE Standard Shipping on all US orders over $50!
- International Shipping (EU):
- Shipping costs vary by destination and will be calculated at checkout.
- Free shipping promotions may not apply to international orders unless explicitly stated.
International Shipping
We currently ship to the United States (US) and the European Union (EU).
For international orders, please be aware that:
- Shipping costs will be calculated at checkout based on your location and the weight of your order.
- Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. vempora.top is not responsible for these charges if they are applied and are your responsibility as the customer.
- Delivery times for international orders can vary significantly due to customs processing and local postal services.
Tracking Your Order
When your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can use this tracking number to check the status of your order on the carrier’s website. Please allow 24-48 hours for the tracking information to become available.
Important Notes
- We are not responsible for packages lost or stolen after confirmed delivery to the address provided by the customer.
- Please ensure your shipping address is correct before completing your purchase. We are not responsible for packages shipped to incorrectly entered addresses.
- If your package is returned to us due to an incorrect address or refusal, you may be responsible for re-shipping fees.
Contact Us
If you have any questions about our Shipping Policy, please do not hesitate to contact us:
- Website: vempora.top
- Email: [email protected]
- Phone: 619-970-4523
- Address: 1950 Fincham Road, San Diego, CA, US
